Do you ship internationally?

Right now we ship within the UK, but we’re working on expanding! Keep an eye on updates.

Can the harness be washed?

Yes — we recommend hand-washing with a mild detergent and letting it air-dry. This keeps the colours vibrant and hardware strong.

What is your returns & exchange policy? 

 

Returns

 

Because we’re an online store, you can return any unused item within 14 days of receiving it.

Just make sure it’s:

• unused

• clean and hair-free

• in original condition

Customers cover return postage unless the item is faulty.

 

Exchanges

 

Need a different size? No problem — same deal as above. Message us first so we can confirm stock.

Faulty Items

If something arrives damaged or faulty, send us a photo within 48 hours and we’ll sort it immediately (refund or replacement).

 

How to Return

 

1. Email us or dm us on instagram your order number + what you want to return.
2. We’ll reply with the return address.
3. Post it back (tracked recommended).
4. Once it arrives with us, we’ll refund or exchange it within a few days.

How do I clean my dog harnesses?

 

Care Instructions

 

• Hand wash recommended using cool or lukewarm water and a neutral detergent.
• Gently squeeze to clean — do not wring or twist.
• If machine washing is necessary, place in a mesh laundry bag and use a cold, gentle/delicate cycle with a low or no spin.
• Use a mild/neutral detergent only.
• Do not bleach.
• Do not soak for long periods.